Frequently asked questions

Answers to the questions foreign patients most often ask Dr. Oh's Dental Clinic in Haeundae, Busan — about appointments, English service, Korean National Health Insurance, costs and what to do in a dental emergency.

Visiting the clinic

Do I need to make an appointment?

We recommend it, particularly for Thursday and Saturday mornings, which are short sessions. Message us on WhatsApp or call 051-701-2379. Patients in pain are fitted in the same day where possible.

Where is the clinic and how do I get there?

401, 98 Jwadong-ro, Haeundae-gu, Busan — the fourth floor of the Diverbita building, 237 metres from Jangsan Station Exit 4 on Line 2, about a four-minute walk.

What are your opening hours?

Monday, Tuesday, Wednesday and Friday 09:30–18:00; Thursday 09:30–13:00; Saturday 09:30–13:00; closed Sunday.

Do you treat children?

Yes. We see children for check-ups, fluoride treatment, sealants and early orthodontic assessment, which is worthwhile around ages 7 to 9.

Language and insurance

Do you speak English?

Yes. Examination findings, treatment options, costs, consent and aftercare are explained in English. Mention when booking if you would like a longer appointment for a complex discussion.

Do you accept Korean National Health Insurance?

Yes. Enrolled patients, including registered foreign residents, pay the standard co-payment. Bring your Alien Registration Card and insurance card.

I do not have Korean insurance. Can I still be treated?

Yes. You pay privately and receive an itemised receipt suitable for a travel or private insurance claim. We tell you the cost before treatment starts.

Can I pay by card?

Yes. Korean credit and debit cards and major international cards are accepted, as is cash in Korean won.

Treatment and cost

Why will you not quote a price over the phone?

Because a price given without seeing the tooth and an X-ray is a guess, and guesses set expectations that then have to be corrected. We give a realistic range by message and a fixed written estimate after the examination.

How much does treatment cost compared with my home country?

Korean dental care is generally less expensive than in the United States, Western Europe or Australia, particularly for implants, crowns and orthodontics. Insured treatment such as fillings, extractions and root canals costs relatively little for enrolled patients.

Will you tell me if I do not need treatment?

Yes, and we do so often. Monitoring an early lesion or a sound old filling is frequently the right answer. Over-treatment is a real problem in dentistry everywhere, and we would rather see you again in six months than treat something that did not need it.

Can I get a second opinion on a plan from another clinic?

Yes. Bring the plan and any X-rays and we will go through it with you. We will tell you where we agree as readily as where we do not.

Pain and anxiety

I am afraid of the dentist. What can you do?

Tell us at the start rather than trying to get through it. We can work in shorter appointments, use topical anaesthetic before injections, agree a stop signal, and discuss sedation options for longer procedures.

Will the injection hurt?

A topical gel is applied first and the anaesthetic is delivered slowly, which makes most injections a pressure sensation rather than a sharp one. Say if you feel anything during treatment; we would rather stop and add anaesthetic than have you endure it.

What should I do if I get a toothache at night or on a Sunday?

Take an ordinary painkiller, avoid heat on the face, and contact a hospital dental department or emergency medical centre if it is severe. Facial swelling with difficulty swallowing or breathing is a hospital emergency — call 119. See emergency dental care.